Water where it shouldn't be? Start here.

Plain steps for the next hour, what you can handle yourself, and when a restoration company makes sense. Every safety step, cost and insurance point is linked to its source.

Safety first. If water is near outlets, cords or your electrical panel, stay out of it. Shut the power off at the panel only if you can reach it from a dry spot; otherwise call your utility or an electrician. If anyone is in danger, call 911.

Water problem right now

What is this stain, smell or spot?

Costs and insurance

How this site works

We write for homeowners in the middle of a water problem. Each page starts with what to do first, then explains what you can safely do yourself and when a professional is the better call.

We take facts from government agencies, standards bodies, state insurance regulators and dated cost guides, and we link every one. See all of them on our sources page.

We are paid when readers call a provider through the phone numbers on this site. Providers are independent businesses, not us. Read how we make money.